# tracinGRID

> tracinGRID is the New Zealand food business app for supplier orders, live delivery tracking, your Food Control Plan, and AI inventory. One tablet, one login, four jobs done.

## What tracinGRID Does

tracinGRID puts four jobs on one tablet. Most food businesses run them on four different tools that don't talk to each other.

- **Supplier ordering.** Set your suppliers up once. Place orders in seconds. Repeat last week with one tap. Your supplier receives the order by email.
- **Live delivery tracking.** Every order links to its delivery. Watch the supplier truck on a live map with real-time ETA. The courier captures a proof-of-delivery photo at the door, geo-stamped and timestamped, shared back to the restaurant before the truck pulls away.
- **Digital Food Control Plan.** Guided checks for temperatures, cleaning, cooking, and corrective actions. Timestamped, tamper-evident, append-only, ready for any MPI verification visit.
- **AI Inventory.** Stock levels update from deliveries and usage. It forecasts what will run out from your recent usage, flags below-par items, and suggests the next supplier order.

Every action you take feeds the next one. A goods-in check updates inventory, ticks the FCP receiving record, and closes the supplier order in one go. Three records from one action.

## Who It's For

New Zealand hospitality — any restaurant, cafe or food business that orders ingredients, takes deliveries, runs a Food Control Plan and counts stock — and any supplier that delivers to them.

**Restaurant side:** Cafes, restaurants, takeaways, food trucks, butchers, bakeries, caterers, event kitchens, multi-site operators and franchise groups.

**Supplier side:** Produce wholesalers, meat and seafood suppliers, dairy and beverage distributors, courier and delivery operators, multi-depot fleets.

Built for operations under the **Food Act 2014** (Food Control Plans). Businesses running a custom FCP or a Risk Management Programme are not served by this product.

## Pricing

All prices are NZD, GST exclusive unless noted. Unlimited users on every plan.

- **Base · Orders + Live Delivery:** Free, forever. No card required. Supplier ordering, live delivery tracking, courier proof-of-delivery photos, shared record.
- **Digital FCP add-on:** $50/month per site ($57.50 incl. GST). Guided MPI Template FCP, daily checks, corrective actions, verifier-ready PDF + CSV exports.
- **AI Inventory add-on:** $50/month per site ($57.50 incl. GST). Stock updates from goods-in, usage-based stock alerts, suggested next orders.
- **Operate bundle:** $80/month per site ($92.00 incl. GST). Digital FCP + AI Inventory + free base, all in. Saves $20/site/month vs à la carte.
- **Annual billing:** Two months free on any paid add-on or the Operate bundle.

Free 30-day trial of every paid add-on. No credit card required.

## MPI Verification

Yes. tracinGRID produces verifier-accepted PDF and CSV exports for any audit window. Tamper-evident timestamped records, append-only entries, signed corrective actions. Supports Template FCP and National Programme. Every verification visit on the founding-team host site has passed first time since rollout. tracinGRID digitises your approved plan exactly as written — no MPI re-evaluation required.

## Common Questions

- **Is tracinGRID approved by MPI?** tracinGRID is software that digitises your existing MPI-approved Food Control Plan. No re-evaluation by MPI is required. Records exported from tracinGRID have been verifier-accepted since rollout.
- **Does it work offline?** Yes, on the mobile app. Data stores on-device and syncs the moment connectivity returns. Works in walk-in fridges, cold stores, and anywhere wifi is patchy.
- **How much does it cost?** NZD $0 free base + $50/site/month Digital FCP + $50/site/month AI Inventory, or $80/site/month for the Operate bundle (both modules). See https://tracingrid.co.nz/pricing/
- **Where is data hosted?** Production data is hosted on New Zealand and Australia infrastructure. Daily encrypted backups. Full PDF + CSV export at any time.
- **Do I pay per user?** No. Unlimited users on every plan, free or paid.
- **How long does setup take?** Same-day on the Template FCP, set up on site by the team who come to you (no call required). Multi-site groups take 1–2 weeks, configured with paper running in parallel for one verification cycle before cutover.
- **What devices does it work on?** iOS, Android, and web. Same login across every device. Tablet-first interface, designed for back-of-house with gloves and wet hands.

## In Production

tracinGRID has been running in production for three years before being offered to anyone else. 1,000+ records logged in production. Every MPI verification visit on that site since rollout has passed first time. The product you see is the system that team uses every shift.

The Fresh Chicken Company (Auckland) is the founding deployment and the first supplier partner. Restaurants ordering from them place orders in one tap, get live delivery tracking, and receive a proof-of-delivery photo that files the goods-in check automatically. Each restaurant sees only its own product list with that supplier — the items it actually buys — not a shared catalogue. The hospitality customer is who the product is sold to.

## Data & Integrations

- **Hosting:** New Zealand and Australia.
- **Devices:** iOS, Android, and web. One login per user across every device.
- **Hardware support:** Ruggedised and wash-down tablets. Bluetooth thermometer integrations. Wall-mounted bracket support.
- **Exports:** PDF and CSV for any period or audit scope.
- **Languages:** English (en-NZ). Bilingual content support for staff-facing pages.

## Pages

- Website: https://tracingrid.co.nz/
- Features: https://tracingrid.co.nz/features/
- Pricing: https://tracingrid.co.nz/pricing/
- FAQ: https://tracingrid.co.nz/faq/
- About: https://tracingrid.co.nz/about/
- Contact: https://tracingrid.co.nz/contact/

## Blog

Practical guides for NZ food businesses on FCPs, MPI verification, supplier management, food safety, and operations.

- Blog index: https://tracingrid.co.nz/blog/

## Contact

- Email: hello@tracingrid.co.nz
- Website: https://tracingrid.co.nz/
- Free trial: https://app.tracingrid.co.nz/
- Request an on-site visit (we come to you, no call): https://tracingrid.co.nz/contact/